The client was seeking a consumer strategy and proposition to achieve product-market fit for a new high-fiber product that had been in the market for a few years but was not gaining traction among consumers.
NorthSide developed a brand proposition by uncovering new consumer insights, redesigned the packaging to effectively communicate this proposition, created a key visual with a tagline, and set up and managed e-commerce operations to drive revenue.
NorthSide Approach
- Targeted a lifestyle disease as the key segment for the product.
- Identified product-related feedback and made improvements.
- Re-vamped packaging in line with health, wellness, and natural product codes.
- Developed a clear consumer claim on the packaging, targeting the lifestyle disease segment.
- Added graphics & easy-to-understand instructions on the packaging.
- Created a consumer-facing key visual and a tagline.
- Developed and fully executed e-commerce strategies for the brand, including PR execution and a D2C website, resulting in significant growth.
Key insight
- Consumers want to try and eat healthy but prefer options that are simple to use & understand.
Results
- Achieved 100x revenue growth compared to the baseline within 24 months.
- Attained a 4+ star rating on major e-commerce marketplaces.
- Became the No. 1 selling brand in the category on e-commerce marketplaces.