The client sought to position a product and develop an innovation pipeline based on a novel concept.
NorthSide assisted the company in positioning their brand within the competitive healthcare space, developed a compelling consumer claim, facilitated regulatory approval of the claim, created a pipeline of products, and executed new packaging.
NorthSide Approach
1. NorthSide designed and executed qualitative consumer research using offline and online tools, which unearthed a usage occasion and a use quantity that led to the development of a health claim for the product.
2. The health claim was then validated using medical protocols and submitted to regulators, receiving approval for use.
3. The NorthSide team helped develop new packaging featuring the approved claim, which was rolled out into the market.
4. A plan was developed and implemented to focus messaging through free-to-use social media and drive public relations efforts around the new claim resulting in a 3x increase in sales within two months without any marketing expenditure.
Results
- Achieved revenue growth of 3X within two months.
- Obtained regulatory approval for the health claim.
- Executed the new packaging in the market.